|
Unit
|
e-learning
|
Short
|
Technician
|
Middle
|
Strategic
|
|
Hospitality/ Travel & Tourism/ Leisure & Sports Management
|
|
course
|
Level
|
Manager
|
Manager
|
|
Customer Care/ Customer Service
|
ü
|
ü
|
ü
|
ü
|
|
|
Health, Safety and Security
|
Î
|
ü
|
ü
|
|
|
|
Business Operations
|
ü
|
ü
|
ü
|
|
|
|
Team Leadership & Supervision
|
ü
|
ü
|
ü
|
|
|
|
Kitchen Organisation & Food Safety
|
ü
|
ü
|
ü
|
|
|
|
Food Service Organisations
|
ü
|
ü
|
ü
|
|
|
|
Principles of Healthy Eating
|
ü
|
ü
|
ü
|
|
|
|
Business & Enterprise
|
ü
|
ü
|
ü
|
|
|
|
E-Business
|
ü
|
ü
|
ü
|
ü
|
ü
|
|
Marketing
|
ü
|
ü
|
ü
|
ü
|
|
|
Personal Selling and Promotional Skills
|
ü
|
ü
|
ü
|
ü
|
ü
|
|
Human Resource/ People Management
|
ü
|
ü
|
ü
|
|
|
|
Large Scale Events
|
ü
|
ü
|
ü
|
ü
|
ü
|
|
Conference & Banqueting Operations
|
ü
|
ü
|
ü
|
ü
|
|
|
Planning & Managing an Event/ Event Management
|
ü
|
ü
|
ü
|
ü
|
|
|
Work-related project/ Industrial Experience
|
ü
|
ü
|
ü
|
ü
|
|
|
Developing Manager
|
ü
|
ü
|
ü
|
ü
|
|
|
Food & Beverage Operations
|
ü
|
ü
|
ü
|
ü
|
ü
|
|
Rooms Division Operations
|
ü
|
ü
|
ü
|
ü
|
|
|
Management Accounting
|
ü
|
ü
|
ü
|
ü
|
|
|
Travel & Tourism Environment
|
ü
|
ü
|
ü
|
ü
|
ü
|
|
Tourism Destinations
|
ü
|
ü
|
ü
|
ü
|
|
|
Tour Operations Management
|
ü
|
ü
|
ü
|
ü
|
|
|
Sport & Leisure Tourism
|
ü
|
ü
|
|
ü
|
|
|
Operations & IT Systems
|
ü
|
ü
|
|
ü
|
|
|
Quality Management
|
ü
|
ü
|
|
ü
|
ü
|
|
Facilities Management
|
ü
|
ü
|
|
ü
|
ü
|
|
External Business Environment
|
ü
|
ü
|
|
ü
|
|
|
Business Health Check
|
ü
|
ü
|
|
ü
|
ü
|
|
Sales Development & Merchandising
|
ü
|
ü
|
|
ü
|
|
|
|
ü
|
ü
|
|
ü
|
|
|
Airline Operations
|
|
|
|
|
|
|
Airport Commercial Revenue Development
|
Î
|
ü
|
|
ü
|
ü
|
|
Health, Safety and Security in the Aviation Industry
|
Î
|
ü
|
ü
|
ü
|
ü
|
|
Meeting Customer Needs in the Aviation Industry
|
Î
|
ü
|
ü
|
ü
|
|
|
Air Travel Information
|
Î
|
ü
|
ü
|
|
|
|
Airport Transfers
|
Î
|
ü
|
ü
|
|
|
|
Marketing the Aviation Industry
|
Î
|
ü
|
|
|
ü
|
|
e-Business for Airlines
|
Î
|
ü
|
ü
|
|
|
|
Handling Air Passengers
|
Î
|
ü
|
ü
|
|
|
|
Air Cargo Operations
|
Î
|
ü
|
ü
|
ü
|
ü
|
|
Ground Handling Operations
|
Î
|
ü
|
ü
|
ü
|
|
|
Aircraft and Airfield Performance
|
Î
|
ü
|
ü
|
ü
|
|
|
Preparation for Working in the Aviation Industry
|
Î
|
ü
|
ü
|
|
|
|
Airline and Airport Economics
|
Î
|
ü
|
|
ü
|
|
|
Human Resources in the Aviation Industry
|
Î
|
ü
|
|
ü
|
|
|
Airport Emergency Operations
|
Î
|
ü
|
ü
|
ü
|
|
|
Environmental Impacts of Aviation
|
Î
|
ü
|
|
|
|
|
Airport Operations
|
Î
|
ü
|
ü
|
ü
|
ü
|
|
Team Leadership in the Aviation Industry
|
Î
|
ü
|
ü
|
ü
|
|
|
Conflict Management for Aviation
|
Î
|
ü
|
ü
|
|
|
|
First Aid and Health for Aviation
|
Î
|
ü
|
ü
|
|
|
|
|
|
|
|
|
|
|
Travel & Tourism courses
|
|
|
|
|
|
|
The Business of Travel and Tourism
|
ü
|
ü
|
ü
|
|
|
|
Customer Service in Travel and Tourism
|
ü
|
ü
|
ü
|
ü
|
|
|
Marketing Travel and Tourism Products and Services
|
ü
|
ü
|
ü
|
|
|
|
Preparing for Employment in the Travel and Tourism Industry
|
ü
|
ü
|
ü
|
|
|
|
Long-haul Travel Destinations
|
ü
|
ü
|
ü
|
|
|
|
Retail and Business Travel Operations
|
ü
|
ü
|
ü
|
|
|
|
Investigating the Cruise Sector
|
ü
|
ü
|
ü
|
|
|
|
Sustainable Tourism Development
|
ü
|
ü
|
ü
|
ü
|
|
|
Tour Operations
|
ü
|
ü
|
ü
|
ü
|
|
|
Special Interest Tourism
|
ü
|
ü
|
ü
|
ü
|
|
|
Roles and Responsibilities of Holiday Representatives
|
ü
|
ü
|
ü
|
|
|
|
Passenger Transport Issues for the Travel and Tourism Industry
|
ü
|
ü
|
ü
|
|
|
|
Events, Conferences and Exhibitions
|
ü
|
ü
|
ü
|
|
|
|
Tourism in Rural Areas
|
ü
|
ü
|
ü
|
|
|
|
Hospitality Operations in Travel and Tourism
|
ü
|
ü
|
ü
|
ü
|
|
|
Entertainment for Holidaymakers
|
ü
|
ü
|
ü
|
|
|
|
Airfares and Ticketing (IATA Level 1)
|
ü
|
ü
|
ü
|
|
|
|
Handling Air Passengers
|
ü
|
ü
|
ü
|
|
|
|
Working with Children in Holiday Play Settings
|
Î
|
ü
|
ü
|
|
|
|
|
|
|
|
|
|
|
English Language courses
|
|
|
|
|
|
|
General English (IELTS)
|
Î
|
ü
|
ü
|
ü
|
|
|
General English ( Cambridge PET/ FCE/ACE)
|
Î
|
ü
|
ü
|
ü
|
ü
|
|
Business English (Intermediate/ Vantage)
|
Î
|
ü
|
ü
|
ü
|
ü
|
|
Academic English
|
Î
|
ü
|
ü
|
ü
|
|
|
Spoken English for Industry & Commerce (SEFIC)
|
Î
|
ü
|
ü
|
|
|
|
English for Special Purposes (Hospitality/ Travel & Tourism etc)
|
Î
|
ü
|
ü
|
|
|
|
|
|
|
|
|
|
|
Teacher Training courses
|
|
ü
|
ü
|
ü
|
ü
|
|
|
|
|
|
|
|
|
Volunteer training
|
|
ü
|
ü
|
|
|
|
(including guiding; health and safety; customer care;
|
|
|
|
|
|
|
security; language training)
|
